Data Deletion Instructions

Marketing Desk ("we", "us", or "our"), operated by Scaleify LLC, a limited liability company organized under the laws of the State of Wyoming, United States, lets you connect third-party accounts — such as Google Business Profile, Facebook, Instagram, and LinkedIn — so we can manage and publish content on your behalf at your direction.

This page explains how to remove the data we hold for those connections and how to delete your account entirely. You can stop our access and delete your data at any time using any of the methods below.

Option 1 — Disconnect from within Marketing Desk (fastest)

Sign in to app.promarketingdesk.com, open the connected business or account, and choose Disconnectfor the platform you want to remove (Google, Facebook, Instagram, or LinkedIn). Disconnecting immediately revokes and deletes the stored access and refresh tokens for that connection (for LinkedIn, the associated data is deleted immediately as well, per LinkedIn's requirements).

To remove all other data we obtained through your connections — such as posts and media — email us at support@promarketingdesk.com to request account deletion; we complete it no later than 90 days after your request.

Option 2 — Request deletion by email

Send a request from the email address associated with your account to support@promarketingdesk.com with the subject "Data Deletion Request". Tell us whether you want to remove a specific connected account (and which one) or delete your account entirely. We will confirm the request, delete the associated data no later than 90 days (LinkedIn data immediately upon your request), and email you when it is complete.

Option 3 — Revoke access from the platform directly

You can also revoke our access from the platform that holds your account. Revoking access stops any further data access; the stored tokens are removed, and the other data we hold is deleted no later than 90 days (LinkedIn data immediately upon your request).

• Google: remove Marketing Desk from your Google Account permissions.
• Facebook: remove Marketing Desk under Settings → Business Integrations.
• Instagram: remove Marketing Desk under Settings → Apps and Websites.
• LinkedIn: remove Marketing Desk under Settings → Permitted Services.

What we delete

When you disconnect a connection, we immediately remove its stored OAuth access and refresh tokens. When you delete your account, the other data we obtained on your behalf — such as cached profile details, posts and media we managed, reviews and replies, and related performance data — is removed no later than 90 days after closure, except where we are required to retain certain records to comply with applicable law. This applies to Google, Facebook, and Instagram data.

For LinkedIndata, we follow LinkedIn's stricter requirements: we delete it immediately upon your request or when you close your account, and within ten days when a client ceases using the Service. Other LinkedIn members' profile data is cached for no more than 24 hours and not stored. Backups are purged on our regular rotation.

Contact

If you have any questions about deleting your data, contact us at support@promarketingdesk.com. Marketing Desk is operated by Scaleify LLC, Wyoming, United States.