Data Deletion Instructions

Last updated: September 9, 2026

Marketing Desk ("we", "us", or "our"), operated by Scaleify LLC, a limited liability company organized under the laws of the State of Wyoming, United States, lets you connect third-party accounts — such as Google Business Profile, Facebook, Instagram, and LinkedIn — so we can manage and publish content on your behalf at your direction.

This page explains how to remove the data we hold for those connections and how to delete your account entirely. You can stop our access and delete your data at any time using any of the methods below.

Option 1 — Disconnect from within Marketing Desk (fastest)

Sign in to app.promarketingdesk.com, open the connected business or account, and choose Disconnect for the platform you want to remove (Google, Facebook, Instagram, or LinkedIn). Disconnecting immediately deletes the stored access and refresh tokens and account identifiers for that connection and ends our access (for LinkedIn, we also revoke the grant at LinkedIn).

To remove all other data we obtained through your connections, such as posts and media, cancel the connected business or your subscription from within Marketing Desk. Cancelled business data is permanently deleted by an automated job 90 days after cancellation, and a cancelled account is permanently deleted 90 days after its paid period ends. If you want it removed sooner, email us at support@promarketingdesk.com and we complete the deletion no later than 90 days after your request.

Option 2 — Request deletion by email

Send a request from the email address associated with your account to support@promarketingdesk.com with the subject "Data Deletion Request". Tell us whether you want to remove a specific connected account (and which one) or delete your account entirely. We will confirm the request, delete the associated data no later than 90 days after receiving it (stored tokens and account identifiers are deleted immediately), and email you when it is complete.

Option 3 — Revoke access from the platform directly

You can also revoke our access from the platform that holds your account. Revoking access stops any further data access. The stored tokens and account details for that platform are deleted when the platform notifies us of the removal, or immediately when you tell us. Any other data we hold is deleted no later than 90 days after you ask us to delete it, or on the automatic 90-day schedule described below.

What we delete

When you disconnect a connection, we immediately remove its stored OAuth access and refresh tokens and account identifiers. This applies to Google, Facebook, Instagram, and LinkedIn.

When you cancel a connected business, it is hidden from your dashboard 24 hours after cancellation and kept only for support and reactivation. Ninety days after cancellation an automated job permanently deletes it and all data we obtained on its behalf, such as cached profile details, posts and media we managed, reviews and replies, related performance data, and stored logos and images.

When you cancel your Marketing Desk subscription, you keep access until your paid period ends. Ninety days after that, the same automated job permanently deletes your account, including its users, settings, stored credentials, logos, and templates, and any connected business data still stored. Financial records, such as invoices and payment records, are retained as required by law and are not deleted on this schedule.

For LinkedIndata, disconnecting also revokes our access at LinkedIn. Posts we created for you on LinkedIn are deleted with the rest of that business's data 90 days after cancellation, or sooner on request. Other LinkedIn members' profile data is cached for no more than 24 hours and not stored. Backups are purged on our regular rotation.

Contact

If you have any questions about deleting your data, contact us at support@promarketingdesk.com. Marketing Desk is operated by Scaleify LLC, Wyoming, United States.